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Client Spot: This is your hub for all client-related resources. Find your portal login, a helpful video guide on using our tools, the 'Train Your Receptionist' form, a direct channel for feedback.
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About Us

Appointment Scheduling

& Order Taking

Appointment Booking

Elite Communications has partnered with Thryv Business Solutions to provide an exceptional scheduling and appointment booking tool.

We understand the importance of providing exceptional customer service while managing the day-to-day tasks that keep your business running smoothly. Our virtual receptionist service offers professional appointment booking and order taking solutions to help you streamline operations and enhance customer satisfaction.

Efficient appointment scheduling is essential for businesses of all sizes. Our virtual receptionists are trained to manage your appointment calendar with precision and care. Whether you’re a medical practice, a salon, or a consulting firm, we’ll ensure that your schedule stays organized, and your clients are promptly booked in.

How It Works:

Real-Time Availability: Our receptionists have access to your calendar in real-time, allowing them to book appointments seamlessly without double bookings or conflicts.

Customized Booking Process: We tailor our booking process to match your specific requirements, including appointment durations, service types, and any special instructions.

Confirmation and Reminders: We send out appointment confirmations to clients via email or SMS and provide timely reminders to reduce no-shows and late cancellations.

Rescheduling and Cancellations: Need to reschedule or cancel an appointment? Our receptionists handle these requests promptly, freeing up your time to focus on other priorities.

Check out this video to see for yourself:

Order Taking Services

In addition to appointment booking, our virtual receptionists excel at order taking for businesses that sell products or services. Whether you’re a restaurant, an e-commerce store, or a service provider, we’ll ensure that every order is accurately recorded and processed.

How It Works:

Efficient Order Capture: Our receptionists are trained to efficiently capture customer orders, including product details, quantities, and any special instructions.

Secure Payment Processing: We offer secure payment processing solutions to facilitate seamless transactions, providing peace of mind for both you and your customers.

Order Confirmation and Tracking: Once an order is placed, we send out confirmation emails or SMS messages to customers and provide tracking information for shipments, if applicable.

Customer Support: Have questions about an order? Our friendly receptionists are here to aid and resolve any issues promptly, ensuring a positive customer experience.

Why Choose Us:

Professionalism: Our virtual receptionists are trained to provide professional and courteous service, leaving a positive impression on your clients.

Reliability: With 24/7 availability, you can trust us to handle your appointment booking and order taking needs whenever you need us.

Scalability: Whether you’re a small startup or a large corporation, our services are scalable to accommodate your growing business.

Ready to experience the benefits of our virtual receptionist service for appointment booking and order taking? Contact us today to learn more about how we can help you streamline operations and improve customer satisfaction.

A few of the industries we currently serve:

Potable Water Orders

Massage Therapy & Chiropractic

Dental Offices

Business Coaches

Therapists

Sewer Pump Outs and more

Enjoy a 30-Day
Absolutely
No Commitment
Free Trial
of Any Service

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