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Client Spot

Client Spot: This is your hub for all client-related resources. Find your portal login, a helpful video guide on using our tools, the 'Train Your Receptionist' form, a direct channel for feedback.

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About Us

24/7 Commitment to Excellence!

Round-the-clock dedication defines our team of virtual receptionists and call center agents, available 24/7 for our valued clients like you.

virtual receptionists

Your Business, Our Priority: Never Miss a Lead

Our team of expertly trained receptionists are dedicated to handling your calls, emails, and web chats with professionalism and promptness. Ensuring your business always stays connected and never misses an opportunity.

Versatile Solutions

Customized for Every Business Type

Our team provides a wide array of services designed to suit every industry and business size.

Whether you’re an entrepreneur seeking support for your growing communication needs or a large corporation requiring a range of services, we’ve got you covered.

We ensure superior service for all business types by individually training our receptionists and agents to expertly handle the specific requirements of the accounts they serve.

Top-Tier Reception Excellence

Our skilled receptionists ensure your business stays connected. We promptly and professionally handle your calls, emails, and web chats, making sure you never miss a call or potential lead.


Tailored Services for Every Business Size and Industry

At Elite Communications Inc, we take pride in offering a diverse range of services meticulously crafted to cater to the unique needs of businesses across various industries and sizes. Whether you’re a dynamic entrepreneur seeking support for your growing communication demands or a well-established corporation requiring a comprehensive suite of services, our team is equipped to provide exceptional solutions tailored just for you.

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Get Started Today!

Ready to experience the benefits of our tailored services designed to meet the unique needs of your business? Contact us today to learn more about our comprehensive range of solutions and how we can support your communication objectives. Let us help you unlock new possibilities and drive success for your business, regardless of your industry or size.

Why Choose Us?

  • Diverse Expertise: Our team possesses a wealth of experience across different industries, enabling us to understand the distinct challenges and requirements of each sector. From healthcare to technology, legal services to e-commerce, we have the expertise to deliver effective solutions that align with your industry’s standards and regulations.
  • Scalable Solutions: Whether you’re a startup with ambitious growth plans or a multinational corporation with complex communication needs, our services are designed to scale alongside your business. We adapt to your evolving requirements, ensuring that our support remains aligned with your objectives at every stage of your journey.
  • Individualized Training: We recognize that every business is unique, which is why we invest in individually training our receptionists and agents to expertly handle the specific requirements of the accounts they serve. This personalized approach ensures that your business receives the attention and support it deserves, tailored to your distinct goals and preferences.
  • Superior Service: Our commitment to excellence extends beyond industry standards. We continuously strive to exceed expectations, delivering superior service that reflects positively on your brand and fosters long-term relationships with your customers.


I believe it’s a valuable asset to have Elite Communications for a company with after hour emergencies. They are quick and extremely professional. In our business without them, our property owners would be losing a lot of money due to floods, fires and emergency repairs etc.

Christina LaPlace, Sterling Management

I feel like our company is taken care of, I don’t worry that they are missing anything or not sharing pertinent information. I recommend Elite Communications to friends and I find your services are easy to use and easily dictated back to myself for easy tracking on my end of customer calls.


We were missing calls due to being on the phone and didn’t have contact information when we missed calls, we needed to get help with the phones as they can get quite busy majority of days. We felt relief after investing in Elite Communications service and would recommend their services as very efficient.

Charlene Johnson, Big Stick Rentals Inc.

I find it’s great to be able to offer our clients the ability to contact either of our divisions after hours with ease. The receptionists are very pleasant to deal with and prompt with service, the additional text prompt they provide is a great help as well.

Alberta Bruce, AAA Safety & Field Services

It was hard to keep up with the incoming calls and we needed our phone answered when nobody was in the office, we are satisfied with service Elite Communications provides and would recommend their services.

Marie Stromsmoe, Rumble Industries Ltd.

Working with Elite Communications Inc (formally City Answering) for almost 10 plus years has been nothing but a great partnership. Having them as our after-hours / weekends service makes me confident there is no gap between our customers and service that is needed. I would highly recommend them to any company who needs such a service.

Paul, Manager Stream Flo Industries

We, at Home Town Environmental, sincerely appreciate the dedicated efforts of Elite Communications, formally known as City Answering! Their commitment to ensuring our seamless operation during employee absences is commendable. The support provided not only reflects their hard work but also greatly contributes to maintaining optimal communication in challenging circumstances. Jody and her team are amazing to work with and we are blessed to have such a great team available in our community. Kudos to Elite Communications for being such a valuable partner in our success!

Harlie Peever, Home Town Environmental

We absolutely love this new tool (Client Portal). It has been very beneficial in so many ways. It helps the On-Call Managers access contact information at their fingertips, and we are able to enter after hour service requests as soon as the next morning, rather than having to wait to receive the Monday emails from Elite Communications (previously City Answering).

Tawnya Phillips, City Public Works

Dispatchers really like how messages get to them – phone, if phone is busy then text. He really appreciates that. I have absolutely nothing at all bad to say about the service. We appreciate what you do and are pleased.

Holly Guay, Isolation Equipment

We have been using Elite Communications (previously Executive Answering) service for 3 years at TEK Plumbing and have been able to keep our customers happy with our 24 hour service. Very pleased with their service.

Trisha Scheck, TEK Plumbing

Excellent service and communication, really friendly staff. They always accommodate to our needs. Thank you!

Diana Gismondi, Equity Rentals Ltd.

Jody Boutilier

President of Elite Communications Inc

“Thank you for visiting our site today- I really appreciate it and I hope to be able to serve you and your business‘ communication needs.

To all our clients a huge thank you for your support and of course your trust in our team to look after one of the most important aspects of your business, communication!”

Our Mission: To serve our clients communication needs and assist in a well-balanced life.

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